Client Case Studies

Our case studies provide examples of how we work with organizations to help them pinpoint their unique vulnerabilities, accurately prioritize needs, support resourcing, and mobilize solutions that will dramatically reduce medical errors, mitigate financial loss, and minimize harm.

Beth Israel Deaconess Network

Risk Assessment & Plan for a growing system

After acquiring a suburban community hospital and with plans for continued growth, Beth Israel Deaconess Medical Center engaged CRICO Strategies in 2012 to conduct a Risk Appraisal and Plan (RAP) process to understand and address the patient safety implications of network expansion.

BIDMC Case Study

MedStar Health

Insights from MPL data lead to improvements in OB & ED services

After the 1999 IOM Report shone a light on the impact of medical errors in hospitals across the country, MedStar leaders sought to understand specific drivers of vulnerability in their hospitals and develop targeted interventions to improve care in high risk areas. Partnering with CRICO Strategies in 1999, MedStar Health began clinical coding and analysis of its medical professional liability (MPL) cases which has led to measurable improvements in Obstetrics and Emergency Medicine.

Medstar Case Study


Providing insights to support clinicians in practicing good medicine

Through its partnership with CRICO Strategies, Constellation's insurance companies have vastly increased their ability to deliver insights and guidance that support providers in fearlessly practicing good medicine. CRICO  Strategies’ tools and methodology enabled Constellation to identify vulnerabilities driving previously vexing diagnostic failure claims, providing insights guiding development of multipronged education and engagement strategies to support safer practice and reduce outpatient MPL risks. For Constellation, what’s good for care teams is good for business.

Constellation Case Study

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Meaningful and credible information derived from richly coded claims data provides the clarity needed for robust and focused risk mitigating efforts. In today's resource-constrained, demanding clinical environment, the ability to accurately target those efforts is needed more than ever.

Tom Snyder, VP, Healthcare Risk Services Priceton Insurance, a MedPro/Berkshire Hathaway Company

The University of California partnership with CRICO Strategies has reaped innumerable benefits. In addition to sharing the powerful CBS database and having meaningful data to share with our leadership and practitioners, we have enjoyed the benefits of sharing best practices with peers across the country.

Director, Professional Liability University of California